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法律聲明72 小時退款保證

退款政策

了解何時可以獲得退款：包含我們 72 小時無條件退款窗口、按比例退款情況以及例外條款。

最後更新於 2026-08

1. 72-Hour Money-Back Guarantee

We offer a full 72-hour refund on initial hosting plan orders if our service does not meet your technical expectations. If you experience hardware issues, container provisioning failures, or network routing dissatisfaction, contact admin@enzonic.com within 72 hours of your initial purchase for a full refund to your original payment method.

2. Ineligible Situations

Refunds are not granted in cases of Acceptable Use Policy violations (including DDoS attacks, port scanning, or malicious activity), domain registration fees, or service cancellations requested after the initial 72-hour evaluation window.