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법적 고지72시간 환불 보장

환불 정책

환불 가능 조건: 72시간 무조건 환불 기간, 일할 계산 사례 및 예외 사항에 대해 안내합니다.

최종 업데이트 2026-08

1. 72-Hour Money-Back Guarantee

We offer a full 72-hour refund on initial hosting plan orders if our service does not meet your technical expectations. If you experience hardware issues, container provisioning failures, or network routing dissatisfaction, contact admin@enzonic.com within 72 hours of your initial purchase for a full refund to your original payment method.

2. Ineligible Situations

Refunds are not granted in cases of Acceptable Use Policy violations (including DDoS attacks, port scanning, or malicious activity), domain registration fees, or service cancellations requested after the initial 72-hour evaluation window.